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Time Zone     Central European Time EuropeWarsaw Locale    enUS. UTF 8 Product Ver   1. Unified OS Version 6. Uptime 2. 2 2. 4 1. CPU Idle    9. 4. System    0. 2. 7. User    0. 2. 2. IOWAIT    0. IRQ    0. 0. 0. 0    Soft    0. Memory Total     8. K Free     1. 47. K Used     7. 91. K Cached     3. 73. K Shared     4. 51. K Buffers     2. K Total    Free    Used. Diskactive     2. K     7. 10. 71. 28. K     1. 28. 60. 28. K 6. 5 Diskinactive     2. K     7. 44. 31. 72. Halifax Drivers Test Route'>Halifax Drivers Test Route. K     1. 25. 24. 23. K 6. 3 Disklogging     7. K     2. 11. 09. 57. K     4. 58. 16. 88. K 6. 9 2. show tech network hosts. This command can be used to get the list of servers in a cluster in a convenient format. The main purpose is to understand the scale of a system 1 server means no fault tolerance, 8 servers mean that the system serves a lot of users and any changes must be carefully thought out and coordinated with the customer. The output of this command must be the same for all the servers in your cluster. Otherwise, there may be problems with database replication. File This file was generated by the etchosts cluster manager. It is automatically updated as nodes are added, changed, removed from the cluster. Synchronization with an NTP server is mandatory for all the devices in your network. Timestamps help with malfunction diagnostics, especially in complicated cases. Informix DB replication wont be stable without NTP synchronization. This command can also be used to indicate the date and time when the commands in a saved text file were executed. GPS.     1 u    5. NTP server 1. 72. Current time in UTC is Mon Feb 1. UTC 2. 01. 7 Current time in EuropeWarsaw is Mon Feb 1. CET 2. 01. 7 4. utils service list. This command is necessary if you need to check the state of all services running on a certain server in a cluster. This is also the simplest way to find the Publisher server in a cluster it will have the directive primary nodetrue. Requesting service status, please wait System SSH STARTED Cluster Manager STARTED Name Service Cache STARTED Entropy Monitoring Daemon STARTED Cisco SCSI Watchdog STARTED Service Manager STARTED HTTPS Configuration Download STARTED Service Manager is running Getting list of all services Return code 0 A Cisco DBSTARTED A Cisco DB ReplicatorSTARTED Cisco AMC ServiceSTARTED Cisco AXL Web ServiceSTARTED Cisco Audit Event ServiceSTARTED Cisco Bulk Provisioning ServiceSTARTED Cisco CAR DBSTARTED Cisco CAR SchedulerSTARTED Cisco CAR Web ServiceSTARTED Cisco CDPSTARTED Cisco CDP AgentSTARTED Cisco CDR AgentSTARTED Cisco CDR Repository ManagerSTARTED Cisco CTIManagerSTARTED Cisco CTL ProviderSTARTED Cisco Call. ManagerSTARTED Cisco Call. Manager AdminSTARTED Cisco Call. Manager SNMP ServiceSTARTED Cisco Call. Manager ServiceabilitySTARTED Cisco Call. Manager Serviceability RTMTSTARTED Cisco Certificate Authority Proxy FunctionSTARTED Cisco Certificate Change NotificationSTARTED Cisco Certificate Expiry MonitorSTARTED Cisco Change Credential ApplicationSTARTED Cisco DHCP Monitor ServiceSTARTED Cisco DRF LocalSTARTED Cisco DRF MasterSTARTED Cisco Database Layer MonitorSTARTED Cisco Dir. SyncSTARTED Cisco E9. STARTED Cisco ELM Client ServiceSTARTED Cisco Extended FunctionsSTARTED Cisco Extension MobilitySTARTED Cisco Extension Mobility ApplicationSTARTED Cisco IP Manager AssistantSTARTED Cisco IP Voice Media Streaming AppSTARTED Cisco Intercluster Lookup ServiceSTARTED Cisco License ManagerSTARTED Cisco Log Partition Monitoring ToolSTARTED Cisco Prime LM AdminSTARTED Cisco Prime LM DBSTARTED Cisco Prime LM ServerSTARTED Cisco RIS Data CollectorSTARTED Cisco RTMT Reporter ServletSTARTED Cisco SOAP CDRon. Demand ServiceSTARTED Cisco SOAP Call. Record ServiceSTARTED Cisco Serviceability ReporterSTARTED Cisco Syslog AgentSTARTED Cisco TAPS ServiceSTARTED Cisco TftpSTARTED Cisco TomcatSTARTED Cisco Tomcat Stats ServletSTARTED Cisco Trace Collection ServiceSTARTED Cisco Trace Collection ServletSTARTED Cisco Trust Verification ServiceSTARTED Cisco UXL Web ServiceSTARTED Cisco Unified Mobile Voice Access ServiceSTARTED Cisco User Data ServicesSTARTED Cisco Web. Dialer Web ServiceSTARTED Host Resources AgentSTARTED MIB2 AgentSTARTED Platform Administrative Web ServiceSTARTED SNMP Master AgentSTARTED SOAP Diagnostic Portal Database ServiceSTARTED SOAP Log Collection APIsSTARTED SOAP Performance Monitoring APIsSTARTED SOAP Real Time Service APIsSTARTED System Application AgentSTARTED Cisco Dialed Number AnalyzerSTOPPED Service Not Activated Cisco Dialed Number Analyzer ServerSTOPPED Service Not Activated Cisco Directory Number Alias LookupSTOPPED Service Not Activated Cisco Directory Number Alias SyncSTOPPED Service Not Activated Cisco Location Bandwidth ManagerSTOPPED Service Not Activated Cisco Prime LM Resource APISTOPPED Service Not Activated Cisco Prime LM Resource Legacy APISTOPPED Service Not Activated Self Provisioning IVRSTOPPED Service Not Activated Primary Node true 5. Many problems, especially the ones that are difficult to reproduce, originate from Informix database replication malfunction. To ensure that the replication is working correctly, pay attention to the marked fields. All the tables should be synchronized, basic check ups should be successful Y status, the status of each node should be equal to 2. Another useful piece of information is the timeout between the nodes in a cluster in ms. For the servers that are located in different data centers far from each other it is usually above 1. Server Time Mon Feb 1. CET 2. 01. 7 Cluster Replication State BROADCAST SYNC ended at 2. Sync Result SYNC COMPLETED on 6. Sync Status All Tables are in sync Use CLI to see detail file view activelog cmtracedbl2. Broadcast. log DB Version ccm. Repltimeout set to 4. PROCESS option set to 1 Cluster Detailed View from ucm. Servers PING    DBRPC    REPL. Replication     REPLICATION SETUP    SERVER NAME    IP ADDRESS     msec    Db. Mon    QUEUE    Group ID    RTMT Details ucm. YYY    0     g3    2 Setup Completed ucm. YYY    0    g2    2 Setup Completed 6. SELECT count from enduser. To analyze any problem, a Cisco TAC engineer has to know the number of users in your system. It helps to understand its size and estimate the business impact of this service. SELECT count from enduser count 1. Other VOS based servers usually store user data in a separate Informix DB. Commands for other servers CUIC, Unity Connection are given below. Channel Partners. Get dedicated resources and support, even on the go. Save time, easily manage your monthly recurring revenue, and achieve targeted business growth with Intelisys Business Building Technology Tools.